AT&T Data Incident Settlement

Email Notices were sent to Settlement Class Members from the domain “[email protected]”. Kroll Settlement Administration (KSA) is the Settlement Administrator for the AT&T Data Incident Settlement, and these notices contain information about your rights and options under the Settlement. If you are uncertain if the email you received is related to the Settlement, please call (833) 890-4930 for additional information.

The Court authorized a Notice because you have a right to know about the Settlement, and all of your options, before the Court decides whether to grant Final Approval and make the Settlement final. The Notice explains the nature of the lawsuit that is the subject of the Settlement, the general terms of the Settlement, and your legal rights and options.

The Honorable Judge Ada E. Brown of the United States District Court for the Northern District of Texas is overseeing this case captioned as In re: AT&T Inc. Customer Data Security Breach Litigation, MDL Docket No. 3:24-md-03114-E. The people who brought the lawsuit are called the Class Representatives. The entities being sued—AT&T Inc., AT&T Mobility LLC, AT&T Corporation, DirecTV, LLC, AT&T Services, Inc., and Cricket Wireless LLC—are called the Defendants.

On March 30, 2024, AT&T announced that AT&T-specific fields were contained in a data set released on the dark web (“AT&T 1 Data Incident”). Following AT&T’s announcement of the AT&T 1 Data Incident, lawsuits were filed against AT&T in state and federal courts across the country. The lawsuits were consolidated before Judge Ada E. Brown in the Northern District of Texas in June 2024 and captioned, In re AT&T Inc. Customer Data Sec. Breach Litigation, MDL Docket No. 3:24-md-03114-E. 

Then, on July 12, 2024, AT&T announced a second data incident where certain limited data had been illegally downloaded from an AT&T workspace on a third-party cloud platform hosted by Snowflake, Inc. (“AT&T 2 Data Incident”). Following AT&T’s announcement of the AT&T 2 Data Incident, lawsuits were filed against various entities including AT&T entities. The lawsuits were consolidated before Judge Brian Morris in the District of Montana in October 2024 and captioned In Re Snowflake, Inc. Data Breach Litigation, MDL Docket No. 3:24-md-3126.

The Parties in both the AT&T 1 Data Incident and the AT&T 2 Data Incident (the “Actions”) agreed in March 2025 to settle both of the Data Incidents together in the Northern District of Texas with Judge Ada E. Brown. On May 30, 2025, the AT&T 1 Plaintiffs and AT&T 2 Plaintiffs filed the Consolidated Class Action Complaint against AT&T, asserting claims that arose out of the Data Incidents.

In a class action, one or more people—referred to as “Class Representatives”—file a lawsuit bringing claims on behalf of all people who have similar claims. Together, these people are referred to as a “Settlement Class,” and the individuals in the Settlement Class are called “Settlement Class Members.” One court resolves the claims for all Settlement Class Members, except for those who individuals who choose to exclude themselves (also known as opt-out) from the Settlement Class.

The Court has not decided in favor of the Class Representatives or Defendants. Instead, both sides have agreed to this Settlement. The Settlement avoids the cost and risk of a trial and related appeals, while providing benefits to Settlement Class Members. The Settlement Class Representatives appointed to represent the Settlement Class, and the attorneys for the Settlement Class (also referred to as “Class Counsel”) believe the Settlement is in the best interests of all Settlement Class Members.

You are a Settlement Class Member if you are in the AT&T 1 Settlement Class or the AT&T 2 Settlement Class as defined below:

1. AT&T 1 Settlement Class: You are a living person in the United States whose Data elements were included in the AT&T 1 Data Incident that was announced on March 30, 2024. AT&T 1 Data Elements include some combination of names, addresses, telephone numbers, email addresses, dates of birth, account passcodes, billing account numbers, and Social Security numbers.

Excluded from the AT&T 1 Settlement Class are (a) AT&T, any entity in which AT&T has a controlling interest, and AT&T’s officers, directors, legal representatives, successors, subsidiaries, and assigns; (b) any judge, justice, or judicial officer presiding over this Action, and the members of their immediate families and judicial staff; (c) any persons who have Released Claims relating to the AT&T 1 Data Incident and/or the AT&T 1 Action prior to Final Approval; and (d) any persons who timely opt-out of the AT&T 1 Settlement Class.

Or

2. AT&T 2 Settlement Class: You are an AT&T Account Owner or Line or End User whose AT&T 2 Data Elements were involved in the AT&T 2 Data Incident that was announced on or about July 12, 2024. “AT&T 2 Data Elements” means telephone numbers of current and former AT&T customers, including, but not limited to, Account Owners or Line Users, which may have been accessible in the AT&T 2 Data Incident, along with the telephone numbers with which those customers interacted, counts of those interactions, aggregate call durations for a day or month, and for a small subset of individuals, one or more cell site identification numbers associated with the interactions.

Excluded from the AT&T 2 Settlement Class are (a) AT&T, any entity in which AT&T has a controlling interest, and AT&T’s officers, directors, legal representatives, successors, subsidiaries, and assigns; (b) any judge, justice, or judicial officer presiding over this Action, and the members of their immediate families and judicial staff; (c) any persons who have Released Claims relating to the AT&T 2 Data Incident and/or the AT&T 2 Action prior to Final Approval; and (d) any persons who timely opt-out of the AT&T 2 Settlement Class;

Settlement Class Members are in both the AT&T 1 Settlement Class and the AT&T 2 Settlement Class and are known in this Settlement as “Overlap Settlement Class Members.” 

If you are not sure whether you are included in the Settlement, you may call (833) 890-4930 with questions. You may also write with questions to:

AT&T Data Incident Settlement

c/o Kroll Settlement Administration LLC

P.O. Box 5324

New York, NY 10150-5324

• AT&T 1 Settlement Class: All AT&T 1 Settlement Class Members are eligible for either a Documented Loss Cash Payment or a Tier 1 or Tier 2 Cash Payment as follows:
  • Documented Loss Cash Payment – Each AT&T 1 Settlement Class Member may Claim payment for losses that occurred in 2019, or later, of up to $5,000, upon presentation of documentation that the losses are fairly traceable to the AT&T 1 Data Incident; 
    • To receive a Documented Loss Cash Payment, claiming Settlement Class Members must elect Documented Loss Cash Payment on the Claim Form attesting under penalty of perjury to incurring documented losses. Claiming Settlement Class Members will be required to submit reasonable documentation supporting the losses. Such losses must have been incurred on or after the date of the applicable Data Incident through the date of Claim submission and must be fairly traceable to the AT&T 1 Data Incident. Reasonable documentation can include receipts or other documentation not self-prepared by the Claimant that documents the costs incurred. 
    • Self-prepared documents such as handwritten receipts, accountings, statements, declarations, and/or affidavits prepared by the Settlement Class Member are, by themselves, insufficient to receive reimbursement, but can be considered to add clarity or to support other submitted documentation.
  • Tier Cash Payment – As an alternative to a Documented Loss Cash Payment, each AT&T 1 Settlement Class Member may submit a Claim for a Tier Cash Payment. A Tier Cash Payment is a pro rata share of the AT&T 1 Net Settlement Fund cash (the funds left after payment of Settlement Administration Costs, Attorneys’ Fees, Costs, and Service Awards). There are two types of Tier Cash Payments (Tier 1 Cash Payment and Tier 2 Cash Payment) and your eligibility for one or the other is based on whether you are a Tier 1 Settlement Class Member or a Tier 2 Settlement Class Member.
    • Tier 1 Cash Payment – An AT&T 1 Settlement Class Member who had their Social Security Number (“SSN”) included in the AT&T 1 Data Incident (also known as a “Tier 1 Settlement Class Member”), is eligible to make a Claim for a Tier 1 Cash Payment. Tier 1 Cash Payments shall be five (5) times the amount of a Tier 2 Cash Payment;
    • Tier 2 Cash Payment – Instead of a Documented Loss Cash Payment, an AT&T 1 Settlement Class Member who had their Data Elements included in the AT&T 1 Data Incident, but not their SSN, is eligible to make a Claim for a Tier 2 Cash Payment.

The Amount of the Net Settlement available for Settlement Class Member distribution is unknown at this time and will be based upon the amount of the Settlement Administration Costs, the amount of attorneys’ fees, costs, and Service Awards, and the number of Valid Claims received from Settlement Class Members.

• AT&T 2 Settlement Class: All AT&T 2 Settlement Class Members are eligible for a Documented Loss Cash Payment and some Settlement Class Members may alternatively choose a Tier 3 Cash Payment.
  • Documented Loss Cash Payment – Each AT&T 2 Settlement Class Member may submit a Claim for a Documented Loss Cash Payment of up to $2,500 for losses that occurred on or after April 14, 2024, upon presentation of documentation that the losses are fairly traceable to the AT&T 2 Data Incident.
    • To receive a Documented Loss Cash Payment, claiming Settlement Class Members must elect Documented Loss Cash Payment on the Claim Form attesting under penalty of perjury to incurring documented losses. Claiming Settlement Class Members will be required to submit reasonable documentation supporting the losses. Such losses must have been incurred on or after the date of the applicable Data Incident through the date of Claim submission and must be fairly traceable to the AT&T 2 Data Incident. Reasonable documentation can include receipts or other documentation not self-prepared by the Claimant that documents the costs incurred. 
    • Self-prepared documents such as handwritten receipts, accountings, statements, declarations, and/or affidavits prepared by the Settlement Class Member are, by themselves, insufficient to receive reimbursement, but can be considered to add clarity or to support other submitted documentation.
  • Tier 3 Cash Payment – As an alternative to a Documented Loss Cash Payment, Account Owners may submit a Claim for a Tier 3 Cash Payment. A Tier 3 Cash Payment is a pro rata share of the AT&T 2 Net Settlement Fund cash (the funds left after payment of Settlement Administration Costs, Attorneys’ Fees, Costs, and Service Awards).  The Amount of the Net Settlement available for Settlement Class Member distribution is unknown at this time and will be based upon the amount of the Settlement Administration Costs, the amount of attorneys’ fees, costs, and Service Awards, and the number of Valid Claims received from Settlement Class Members.

If you are an AT&T 2 Line User or End User who is not the Account Owner, you are eligible for reimbursement of documented losses that are fairly traceable to the AT&T 2 Data Incident. The Account Owner may submit a claim on your behalf.

• Overlap Settlement Class Member: An Overlap Settlement Class Member is eligible for Settlement Class Member Benefits as both an AT&T 1 Settlement Class Member and an AT&T 2 Settlement Class Member.  If claiming for a Documented Loss Cash Payment for the AT&T 1 Data Incident and a Documented Loss Cash Payment for the AT&T 2 Data Incident, the documentation for each Documented Loss Cash Payment must be unique, meaning a Settlement Class Member may only use the information supporting a Documented Loss Cash Payment once.

The AT&T1 Net Settlement Fund means the amount of funds that remain in the AT&T 1 Settlement Fund after funds are paid from the AT&T 1 Settlement Fund for the following: (i) Settlement Administration Costs incurred pursuant to the Settlement Agreement, (ii) any Service Awards approved by the Court, (iii) any amounts approved by the Court for Attorneys’ Fees and Costs, and (iv) applicable taxes, if any.  Similarly, the AT&T2 Net Settlement Fund means the amount of funds that remain in the AT&T 2 Settlement Fund after funds are paid from the AT&T 2 Settlement Fund for the following: (i) Settlement Administration Costs incurred pursuant to the Settlement Agreement, (ii) any Service Awards approved by the Court, (iii) any amounts approved by the Court for Attorneys’ Fees and Costs, and (iv) applicable taxes, if any.

Cash Payments will be a pro rata distribution from the applicable Net Settlement Fund and based on the value of all Valid Claims. The Settlement Administrator will first pay approved Claims for Documented Loss Payments out of the respective Net Settlement Funds. Thereafter, the amount of the Net Settlement Funds remaining after all Documented Loss Payments are applied (up to $25,000,000 for AT&T 1) shall be distributed by the Settlement Administrator on a pro rata basis to claimants. 

AT&T 1 Settlement Class Members who submit a Valid Claim will receive a pro rata distribution from the AT&T 1 Net Settlement Fund. AT&T 1 Tier 1 Settlement Class Members who submit a Valid Claim shall receive five (5) times more than AT&T 1 Tier 2 Settlement Class Members out of the AT&T 1 Settlement Fund.

AT&T 2 Settlement Class Members who submit a Valid Claim will receive a pro rata distribution from the AT&T 2 Net Settlement Fund.

The deadline for submitting a claim to receive a Settlement Class Member Benefit was December 18, 2025.

The Court held a Final Approval Hearing on January 15, 2026, at 9:00 a.m. CT to decide whether to approve the Settlement. The Court is still considering whether it will approve the Settlement. We do not know how long it will take for the Court to make its decision.

If the Court approves the Settlement, there may be appeals from that decision and resolving them can take time. While the Court is considering whether to approve the Settlement, the Settlement Administrator will continue processing and reviewing claims.

Distribution of Settlement Class Member Benefits will begin after the Settlement has obtained Court approval, the time for all appeals has expired, and all Claim Forms have been reviewed. The Settlement Administrator will update the Settlement Website as developments occur, so please check the Settlement Website from time to time for additional information.

Defendants and its affiliates will receive a release from all claims that could have been or that were brought against Defendants relating to the Data Incidents. Thus, if the Settlement becomes final and you do not exclude yourself from the Settlement, you will be a Settlement Class Member and you will give up your right to sue Defendants, the entire AT&T Inc. family of companies, including any of AT&T Inc.'s current, dormer, and future: parents, subsidiaries, divisions, and affiliated companies (including DirecTV, LLC), whether indirect or direct, as well as these entities' respective predecessors, successors, assigns, representatives, officers, agents, directors, employees, contractors, vendors (including Snowflake, Inc.), insurers, reinsurers, shareholders, advisors, consultants, attorneys, wholesalers, resellers, the distributors, service providers, and retailers; and Snowflake Inc., and its present and former parents, subsidiaries, divisions, departments, worldwide affiliates, predecessors, successors and assigns, and any and all of their past, present, and future directors, officers, executives, officials, principals, stockholders, heirs, agents, insures, reinsures, members, attorneys, accountants, actuaries, fiduciaries, advisors, consultants, representatives, partners, joint venturers, licensees, licensors, independent contractors, subrogees, trustees, executors, administrators, clients, customers, data owners, associated third Parties, predecessors, successors and assigns. It is understood that if a Released Party is not a party to the Settlement Agreement, all such Released Parties are intended third-party beneficiaries of the Settlement Agreement. This release is described in Section XVI of the Settlement Agreement, known as Releases, which is available at www.telecomdatasettlement.com. If you have any questions, you can talk to the law firms listed in Question 16 for free or you can talk to your own lawyer or attorney.

No. If you exclude yourself, you will not be entitled to receive any benefits from the Settlement.

No. Unless you exclude yourself, you give up any right to sue Defendants and any other Released Parties for any claim that could have been or was brought relating to the Data Incidents. You must exclude yourself from the Settlement to start your own lawsuit or to be part of any different lawsuit relating to the claims in this case.

The deadline to mail a request for exclusion from the Settlement was November 17, 2025.

The deadline to mail an objection to the Settlement was November 17, 2025.

Objecting is telling the Court that you do not like the Settlement or parts of it and why you do not think it should be approved. You can object only if you are a Settlement Class Member. Excluding yourself or opting-out is telling the Court that you do not want to be part of the Settlement Class and do not want to receive any payment from the Settlement. If you exclude yourself, you have no basis to object because you are no longer a Settlement Class Member, and the case no longer affects you.

Yes. AT&T 1 Class Counsel means Mark Lanier, Chris Seeger, Shauna Itri, Jean Martin, James Cecchi, and Sean Modjarrad, and AT&T 2 Class Counsel means Jeff Ostrow, Jason Rathod, Devlan Geddes, John Heenan, and Raph Graybill as Class Counsel to represent the Settlement Class. If you want to be represented by your own lawyer, you may hire one at your own expense.

AT&T 1 Class Counsel and AT&T 2 Class Counsel shall apply, separately or jointly (upon agreement by Class Counsel), to the Court for an award of attorneys’ fees expressed as a percentage of the total value conferred by the Settlement on the Settlement Classes of up to one-third of the respective Settlement Funds, plus reimbursement of costs incurred in prosecuting and settling the Actions.  

Class Counsel shall apply to the Court for Service Awards for the Class Representatives not to exceed $1,500 per individual, in recognition of his contributions to these Actions. The Service Awards approved by the Court shall be paid out of the respective Action’s Settlement Fund. 

The Court held a Final Approval Hearing at 9:00 a.m. CT on January 15, 2026, at the United States District Court for the Northern District of Texas, 1100 Commerce Street, Dallas, TX 75242, as ordered by the Court. At this hearing, the Court considered whether the Settlement is fair, reasonable, and adequate. It also considered a motion seeking payment of reasonable attorneys' fees and expenses for Class Counsel as well as Service Awards for the Class Representatives.

The Court is currently considering whether it will approve the Settlement. We do not know how long it will take for the Court to make its decision. The Settlement Administrator will update the Settlement Website as developments occur, so please check the Settlement Website from time to time for additional information.

No. Class Counsel will represent the Settlement Class before the Court. You or your own lawyer are welcome to attend at your expense, but you are not required to do so. If you send an objection, you do not have to visit the Court to talk about it. As long as you filed your written objection on time with the Court and mailed it according to the instructions provided in Question 15, the Court will consider it.

You may speak at the hearing if you filed an objection on or before November 17, 2025, in which you confirmed your intention to appear at the hearing and followed all instructions for filing an objection.

If you do nothing, you will not receive any benefits from this Settlement. If the Settlement is granted Final Approval and becomes final, you will not be able to start a lawsuit, continue with a lawsuit, or be part of any other lawsuit against Defendants or the other Released Parties based on any claim that could have been or that was brought relating to the Data Incidents.

The Notice summarizes the Settlement. More details are in the Settlement Agreement itself. A copy of the Settlement Agreement is available at www.telecomdatasettlement.com. You may also call the Settlement Administrator with questions or to receive a Claim Form at (833) 890-4930.

It is your responsibility to inform the Settlement Administrator of your updated information. You may do so at the address below, by calling toll-free (833) 890-4930 or at the Contact section of the Settlement Website.

AT&T Data Incident Settlement

c/o Kroll Settlement Administration LLC

P.O. Box 5324

New York, NY 10150-5324

PLEASE DO NOT CONTACT THE COURT, CLERK OF THE COURT OR DEFENDANTS FOR INFORMATION ABOUT THE CLASS ACTION SETTLEMENT

The deadline for submitting a claim to receive a Settlement Class Member Benefit was December 18, 2025.

Possibly. The AT&T 2 Settlement Class and Overlap Settlement Class include “Line or End Users” of the accounts of AT&T Account Owners. For purposes of this settlement, customers of MVNOs that use the AT&T network are considered “line or end users.”  Qualifying Line or End Users are part of the AT&T 2 Settlement Class and entitled to a Documented Loss Payment.

The deadline for submitting a claim to receive a Settlement Class Member Benefit was December 18, 2025.

After reviewing your claim, the Settlement Administrator has determined that it requires additional information from you to approve your claim.

If you receive a Notice of Deficient Claim Form via email, you may click on the link in that email to submit your response via an online portal no later than September 8, 2026. If you receive a Notice of Deficient Claim Form via mail, you must mail your response to the Settlement Administrator postmarked no later than September 8, 2026. Please follow all instructions in your Notice of Deficient Claim Form.

Please do not submit any documentation via email as we will not accept any documentation submitted in that manner.

Please refer to FAQ 6 above or the Long-Form Notice on the Documents tab for more information about who is a member of the Settlement Classes.

If your Notice of Deficient Claim Form says that you have not been verified as a member of the Settlement Classes, you must provide documentation showing that you are in one or both of the Settlement Classes. Examples of documentation that may show that you are in one or both of the Settlement Classes are:

1. For the AT&T 1 Settlement Class, a letter, email, or account notification to you with your name clearly visible from AT&T sent in March or April of 2024 notifying you that your personally identifying information was compromised in the AT&T 1 Data Incident.

    

2. For the AT&T 2 Settlement Class, a notification sent to you with your name clearly visible notifying you that your call and text records were compromised in the AT&T 2 Data Incident.

    

3. For either Settlement Class, a Class Member ID from a postcard notice or email notice from the Settlement Administrator sent in 2025 notifying you that you are in one or both of the Settlement Classes.

If you do not submit documentation verifying that you are a member of the Settlement Classes by September 8, 2026, you will not be eligible for any Settlement Class Member Benefit, but you will be bound by the terms of the Settlement Agreement.

If you are an AT&T 1 Settlement Class Member, you are eligible for a Documented Loss Cash Payment of up to $5,000 for losses that occurred in 2019 or later, upon presentation of documented losses that are fairly traceable to the AT&T 1 Data Incident. You must respond to your Notice of Deficient Claim Form no later than September 8, 2026.

If you are an AT&T 2 Settlement Class Member, you are eligible for a Documented Loss Cash Payment of up to $2,500 for losses that occurred on or after April 14, 2024, upon presentation of documented losses that are fairly traceable to the AT&T 2 Data Incident. Account Owners are permitted to submit Claims for themselves and on behalf of any of their Line or End Users. If the Line or End User also submits a Claim, the Line or End User’s Claim will be the Valid Claim. Line or End Users are only entitled to a Documented Loss Cash Payment. You must respond to your Notice of Deficient Claim Form no later than September 8, 2026.

If you are an Overlap Settlement Class Member, you are eligible for a Documented Loss Cash Payment for each Data Incident. However, the documentation for each Documented Loss Cash Payment must be unique; a Settlement Class Member may only use information supporting a Documented Loss Cash Payment once. You must respond to your Notice of Deficient Claim Form no later than September 8, 2026.

Self-prepared documents such as handwritten receipts, accountings, statements, declarations, and/or affidavits are, by themselves, insufficient for reimbursement, but may be considered alongside other submitted documentation. Please do not re-submit any documentation that you submitted with your initial claim.

These are unreimbursed costs you incurred that are “fairly traceable” to the Data Incident. These may include (1) unreimbursed costs, expenses, losses or charges incurred as a result of identity theft or identity fraud, falsified tax returns, or other possible misuse of your personal information; (2) other expenses incurred related to any loss such as notary, fax, postage, copying, mileage, and long-distance telephone charges; and (3) credit monitoring or other costs incurred to mitigate potential consequences from future data breaches.

The following types of losses are not eligible for compensation from the Settlement:

• Medical bills
• Emotional distress
• Estimated lost wages
• Estimated lost time
• Credit score reductions
• Services that you performed yourself (for example, accounting or legal services)
• Losses that have been reimbursed

The loss must have occurred on or before the date you submitted your Claim or December 18, 2025 (whichever is earlier), AND on or after January 1, 2019 (for the AT&T 1 Data Incident), or on or after April 14, 2024 (for the AT&T 2 Data Incident). Also, the personal information used to commit identity theft or fraud must be of the same type of personal information that was provided to AT&T prior to the Data Incident.

If you don’t provide additional documentation to substantiate all of your claimed documented losses by September 8, 2026, you will receive either a Documented Loss Cash Payment for any losses that you have substantiated or a Tiered Cash Payment, whichever amount is higher, unless you are a Line or End User, in which case you will receive a Documented Loss Cash Payment for the losses that you have substantiated, if any, as Line or End Users are not eligible for Tiered Cash Payments.

Claims are denied for falling into one or more of the following categories:

• The claim was submitted after the Claim Deadline
• The claim was found to be a duplicate of another claim.
• The claimant was determined to have previously signed a release of their claim
• The claim was filed by an ineligible business in the AT&T 1 Settlement
• The claimant withdrew their claim
• The claim was determined to not be eligible 

If you received a denial notice because we were unable to verify that you were a member of the Settlement Class, you may cure the denial by completing the unique response form linked in your notice. The completed response form must be mailed to the Settlement Administrator and postmarked no later than 22 days from the date of your notice. Please refer to your denial notice for complete submission instructions. 
 

AT&T Data Incident Settlement
c/o Kroll Settlement Administration LLC
P.O. Box 5324
New York, NY 10150-5324
 

Please do not submit your response form via email or via the Contact Us form found on the website as we will not accept or respond to any response submitted in that manner. All response forms must be mailed to the address above. Responses must be submitted individually, and no bulk submissions will be accepted.